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Fully Managed IT & Helpdesk

Defend What Matters. Stay Secure, Stay Compliant.

Looking for helpdesk support for your business in Hampshire? Our fully managed IT services have you covered. We offer round-the-clock helpdesk support, proactive monitoring, and expert advice, ensuring your systems stay secure, fast, and efficient, so you can focus on growing your business.

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Benefits

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Fully outsourced IT department

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Hybrid model supporting internal IT

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Pay-as-you-go or fixed monthly SLA

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What We Offer

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Unlimited Helpdesk Support

Get fast, friendly support from real experts—no call queues, no ticket tiers. Whether it’s remote troubleshooting or on-site visits, we support your users, devices, and systems without limits.

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Proactive Monitoring & Patch Management

We keep a constant watch on your entire IT environment, applying critical updates and resolving issues before they impact your business, day or night.

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User, Device & Licensing Management

We take care of onboarding and offboarding staff, securing endpoints, managing user permissions, and handling Microsoft 365 or Google Workspace licensing, so you don’t have to.

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Automated Backups & Disaster Recovery Testing

We configure and manage secure local and cloud backups, then routinely test recovery processes to ensure your data is safe and restorable at all times.

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Built-in Cybersecurity Protection

Our baseline protection includes managed antivirus, email filtering, phishing defence, and vulnerability monitoring, giving you essential peace of mind, right out of the box.

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Comprehensive IT Documentation & Asset Management

We maintain detailed records of your IT systems, devices, and configurations—so everything is organised, transparent, and easy to manage.

IT support specialist working late, resolving issues

Let’s Talk About Your IT Needs

Whether you have a quick question or you're ready for a full IT assessment, we're here to help. Fill out the form and one of our experts will be in touch,

 

or book a free, no-obligation consultation to see how PTS360 can support your business.

Contact us

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