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About Us

01

Mission & History

About PTS360 – Expert IT Support in Southampton & Hampshire

At PTS360, we believe IT should do more than just work, it should drive your business forward. As a trusted provider of managed IT services in Southampton and Hampshire, we deliver secure, scalable solutions that help your business grow, stay protected, and adapt with confidence.
We’re not just another IT company.

Our experienced, forward-thinking team takes the time to understand what makes your business unique. That means we don’t just fix issues, we prevent them. From proactive IT system monitoring to fast, reliable helpdesk support, we offer tailored services designed to boost performance, enhance security, and support your long-term goals.

Looking for reliable IT support in Southampton? Need onsite and remote IT support in Hampshire?

Or the best business IT system monitoring solutions? PTS360 has you covered. Whether you’re a small business or scaling enterprise, we provide comprehensive, fully managed IT services that align with your budget and business needs.

Our Mission & Vision

Our mission is to deliver secure, proactive, and people-first IT support. We focus on understanding your unique challenges and goals, then build solutions that match, so you get IT that empowers, not just enables.
Our vision is to transform how growing businesses view IT: not just as a necessary cost, but as a powerful tool for innovation, growth, and resilience. We aim to be the go-to IT support provider in Southampton and Hampshire for businesses who value reliability, security, and personal service.

Why Choose PTS360 for Business IT Support?

At PTS360, we combine technical expertise with a genuinely personal approach. Unlike many IT providers who only react when things go wrong, we offer proactive monitoring, 24/7 helpdesk support, and hands-on IT management to prevent disruptions before they happen. We support your business every step of the way, keeping your systems secure, efficient, and always running smoothly.
 

02

Meet the Team

Simon Moon

Simon Moon

Owner / MD

Russell Parslow

Russell Parslow

Technical Support Specialist

Sarah Moon

Sarah Moon

Operations Officer

Sam Quirk

Sam Quirk

IT Consultant

Paul Moon

Paul Moon

Staff Development Officer

Emma Mitcheson

Emma Mitcheson

Marketing

it-engineer-installing-hardware-equipment-development-facility-engineer-maintenance-comput

03

Our Company Values

Personalised

We take the time to understand your business, your challenges, and your goals — building trusted partnerships that support your long-term growth and resilience.

Innovative

We don’t just provide reactive IT support. By leveraging the latest technology and smart strategies, we uncover new ways to help your business work smarter, faster, and more securely.

Expertise

With over 50 years of combined experience, we bring deep technical know-how and proven processes to deliver secure, reliable IT systems that meet the real-world demands of modern businesses.

Proactive

We don’t wait for issues to arise. We monitor, maintain, and optimise your systems continuously, reducing downtime and preventing problems before they impact your business.

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