What We Do
At PTS360, we deliver intelligent, secure, and scalable IT solutions that empower your business to thrive. Our services are designed to reduce downtime, boost productivity, and future-proof your operations.
Managed IT Services
We become your outsourced IT department—handling everything from day-to-day support to long-term strategy, so you can focus on growing your business.
Cybersecurity & Compliance
We protect your systems, data, and reputation with robust security frameworks, proactive monitoring, and compliance support tailored to your industry.
Automation & Workflow Optimisation
We streamline your operations using smart automation tools that reduce manual tasks, improve accuracy, and increase efficiency across your business.
IT Infrastructure & Deployment
From cloud migrations to hardware rollouts, we plan and execute seamless deployments that scale with your needs—without disrupting your operations.
24/7 Monitoring & Support
Our expert team is always on—monitoring your systems around the clock and responding rapidly to any issues, ensuring maximum uptime and peace of mind.
Tailored IT Strategy
We don’t do one-size-fits-all. We work closely with you to design and implement IT strategies that align with your goals, budget, and growth plans.
Say goodbye to IT headaches.
Our fully managed IT services are designed to keep your systems secure, your team productive, and your business growing — without the stress.
✅ 24/7 monitoring & support
✅ Microsoft 365 management
✅ Device provisioning & security
✅ Cybersecurity protection
✅ Strategic IT consulting
Key Client Issues We Solve
We understand the frustration of slow support, security risks, and unpredictable IT costs. PTS360 provides proactive, expert-managed IT services so you can focus on growing your business.
❌ IT downtime → ✅ 24/7 proactive monitoring & fast resolution
❌ Cyber risks → ✅ Enterprise-grade security & compliance
❌ Slow support → ✅ Expert helpdesk with rapid response
❌ Unpredictable costs → ✅ Fixed monthly pricing, no surprises
❌ Outdated tech → ✅ Future-ready IT strategy & cloud solutions
Managed IT Services Packages
PTS360 offers two comprehensive Managed IT Service packages tailored to suit the needs of your business. Below are the key features and benefits of our Standard and Premium packages, along with additional support for critical infrastructure devices.
Standard Package
Our Standard package provides essential IT support designed to streamline your operations and ensure business continuity. With unlimited remote and onsite support, proactive management, and expert administration, it’s ideal for small and growing businesses.
- Core IT Services: Microsoft 365 Business Standard Subscription, Patch Management, Antivirus, Software Updates, Hardware Purchasing
- Support Services: Unlimited Remote and Onsite Support, New User Setup, User On and Off Boarding
- Security & Management: Domain and Email Signature Management, Web Protection, Microsoft 365 Administration, Software License Management
- Additional Services: 3rd Party Liaison, Email Signature Setup
Premium Package
The Premium package builds on the Standard offering, providing more comprehensive data protection and security tools, perfect for businesses in industries requiring additional compliance and safety features, including finance, healthcare, or legal.
- All Standard Package Features, plus:
- Advanced Security: Data Loss Prevention, Microsoft Defender for Business, Information Protection
- Backup & Data Protection: Device Cloud Backup, Microsoft 365 Backup
- Mobile Device Management: Mobile Application Management, Mobile Device Management
- Training: User Awareness Training on security best practices
Infrastructure Devices Management
Ensure the critical devices that power your business infrastructure are optimally managed, secured, and maintained. This includes:
- Supported Devices: Firewalls, Hypervisors, Servers, Storage Area Networks, Network Attached Storage, Switches, Virtual Machines, Wireless Access Points
- Management Services: Automated and Cloud Managed Network Management, Network Monitoring, Troubleshooting, Traffic Analysis, Configuration & Device Management
- Support Services: Unlimited Remote and Onsite Support, Network Mapping, Network Documentation, Network Troubleshooting, and more.
Additional Add-ons
Enhance your service package further with tailored add-ons:
- Cyber Essentials Certification: Achieve cybersecurity standards for your business.
- Vulnerability Assessments, IT Consulting, and Strategy: Align your IT infrastructure with business goals.
- Connectivity Solutions: High-speed internet through Fibre, Leased Line, or FTTP options.
- VoIP & Website Development Services: Improve communication and optimize your online presence.
Our Standard package offers comprehensive IT support, including a Microsoft 365 Business Standard subscription. Benefit from a wide range of services designed to streamline your IT operations, enhance security, and ensure smooth business continuity. With unlimited remote and onsite support, proactive management, and expert administration, we provide the foundational support your business needs to thrive.
- 3rd Party Liaison
- Anti Virus
- Domain Management
- Email Signature
- Hardware Purchasing
- Microsoft 365 Administration
- Microsoft 365 Business Standard Sub
- New User Machine Setup
- Patch Management
- Software License Management
- Software Updates
- Unlimited Remote Support
- Unlimited Onsite Support
- User On and Off Boarding
- Web Protection
Special Offer: Sign up for our Standard or Premium Managed IT Services package and get Infrastructure Device Management for just £30 ex VAT per device per month, instead of the usual £100 ex VAT. Enjoy significant savings and comprehensive support for your critical infrastructure, ensuring your business runs smoothly and securely.
Who We Help
At PTS360, we partner with organizations that rely on seamless, secure, and scalable IT systems to power their success. Whether you're a growing business or an established enterprise, we tailor our solutions to meet your unique needs.
Small to Mid-Sized Businesses (SMBs)
We help SMBs unlock enterprise-level IT support without the overhead. From proactive monitoring to strategic planning, we become your outsourced IT department—so you can focus on growth.
Healthcare Providers
With deep experience in compliance and data security, we support clinics, practices, and care providers in maintaining uptime, protecting patient data, and meeting regulatory standards like GDPR and HIPAA.
Professional Services
Law firms, accountants, consultants, and other service-based businesses trust us to keep their systems secure, their data backed up, and their teams connected—anytime, anywhere.
Education & Nonprofits
We empower schools and nonprofit organizations with cost-effective, reliable IT solutions that support learning, collaboration, and community impact.
Construction & Engineering
From on-site connectivity to cloud-based collaboration tools, we help project-driven teams stay productive and protected—no matter where the job takes them.
Ready to take the next step? Complete the form below to get started and let PTS360 transform your IT experience!
Comprehensive support for your critical infrastructure, including Firewalls, Hypervisors, Network Attached Storage, Servers, Storage Area Networks, Switches, Virtual Machines, and Wireless Access Points. Ensure your devices are secure, optimized, and running smoothly with our expert management services.
- Automated Backups
- Cloud Backup
- Cloud Managed Network Management
- Configuration Management
- Device Management
- Distributed Network Management
- Network Documentation
- Network Mapping
- Network Monitoring
- Network Troubleshooting
- Traffic Analysis
- Unlimited Onsite Support
- Unlimited Remote Support
- User Access Control
£100.00 ex vat per device per month if you only require Managed Infrastructure Device Support and don't also require a Standard or Premium Managed IT Services package.
Ready to take the next step? Complete the form below to get started and let PTS360 transform your IT experience!
Enhance your Standard or Premium Managed IT Services package with our additional offerings: Achieve Cyber Essentials certification, conduct thorough Cyber Security Assessments, and benefit from expert IT Consulting & Strategy. Improve your online presence with Google Analytics & Tag Manager Assistance and professional Website Development. Optimize your network with a Network Topology Review and comprehensive Vulnerability Assessments. Stay connected and efficient with our tailored Connectivity solutions and high-quality VoIP services. Ensure your business remains secure, efficient, and future-ready with our comprehensive services.
- Cyber Essentials: Achieve Cyber Essentials certification to demonstrate your commitment to cybersecurity and protect your business from common cyber threats.
- Connectivity: Choose from Leased Line (LL) for dedicated, high-speed internet, Fibre-to-the-Premises (FTTP) for ultra-fast broadband, or Single Order Generic Ethernet Access (SOGEA) for dependable, standalone internet access. Stay connected and efficient with our tailored connectivity solutions.
- Cyber Security Assessments: Conduct thorough assessments to identify vulnerabilities and strengthen your cybersecurity posture.
- Google Analytics & Tag Manager Assistance: Set up, manage, and optimize Google Analytics and Google Tag Manager to track and analyze your website performance and user behavior.
- IT Consulting & Strategy: Receive strategic IT guidance from our seasoned consultants to help align your technology with your business objectives. From IT roadmaps to budget planning, we offer expert advice to drive your business forward.
- Network Topology Review: Network Topology Review: Optimize your network with our comprehensive review services. Ensure peak performance, robust security, and seamless scalability. Keep your infrastructure efficient and future-ready with our expert analysis and recommendations.
- Solution Architect Review: Enhance your IT projects with our expert review services. Ensure robust architecture, seamless integration, and scalable solutions. Achieve optimal performance and future-proof your infrastructure with our professional guidance.
- Vulnerability Assessments: Identify and address potential security weaknesses in your systems with our comprehensive vulnerability assessments.
- Website Development: Develop, maintain, and optimize your website using CMS systems to ensure it meets your business needs and integrates seamlessly with your IT infrastructure.
- VoIP: Enhance your business communication with our VoIP services. Enjoy crystal-clear voice calls, seamless integration with your IT infrastructure, and cost-effective solutions that scale with your business. Stay connected and efficient with reliable, high-quality VoIP technology.
Ready to take the next step? Complete the form below to get started and let PTS360 transform your IT experience!
